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Business Policies

Scheduling Appointments

  • All services are by appointment only.

  • You can reschedule or cancel your appointments up to 24 hours before your scheduled appointment time.

  • To cancel or reschedule less than 24 hours from your scheduled appointment time, please text me at (448) 207-0482

  • If you need to make any changes to your scheduled appointment, such as vehicle, location, time, or services, please text me for assistance at (448) 207-0482. I will do my best to accommodate change requests, however due to my schedule with other clients, not all changes may be able to be accepted.

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Deposit Payments

  • I require a 20% deposit payment to reserve your service appointment.

  • Deposits can be made during booking through any of the accepted electronic payment methods.

  • Collected deposits are refundable when cancelling at least 24 hours before your scheduled appointment time.

  • Collected deposits will be non-refundable, but can be applied as credit to future invoices, if/when cancelling or rescheduling less than 24 hours from your scheduled appointment time. The credit must be used within 45 days of the originally scheduled appointment.

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Invoice Payments

  • Invoice payments are due at the time of completed service.

  • Unpaid invoices will be subject to a late fee of 10% after 48 hours, and an additional 10% fee every 48 hours thereafter that the invoice remains unpaid.

  • Repeated overdue invoices may result in termination of future services, or requirement of prepayment in full for future services.

  • All work is deemed COMPLETE after payment for services. No refunds will be provided for the work completed. If you are not completely satisfied with the work completed or services provided, you must contact me within 24 hours, and I will make best efforts to correct the issue(s) in a timely manner.

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